1 Reply Latest reply: Mar 1, 2017 10:07 AM by Michael Tarallo RSS

    Qlik Cloud Uptime issues?

    Eugenio Pies

      I would like to ask about the maturity of Sense Cloud to go live in my company


      The reason is that  yesterday it stopped working for at  least 6 hours . This morning it was running again.

       

      Has anybody  experienced such downtimes?  Is qlik commenting on uptime commitments or expectations for cloud services?


      Thanks

        • Re: Qlik Cloud Uptime issues?
          Michael Tarallo

          Hello Eugenio,

           

          Thanks for your concerns. I saw your Status Update under your profile - your welcome and thanks for the kind words on the videos. :-) - for clarity to others in the Qlik Community that see this, I also need to reply with what I replied with in your status update:

           

          Hello Eugenio -  if you need to contact Qlik Cloud Support, you can also use the menu in the interface and select the Feedback link, this will open your email client so you can send a message - OR post in the Qlik Community as Onno has stated. Please note that there were a few announcements posted in the community about this issue, which was related to an S3 issue with Amazon which affected many popular sites, not just Qlik Sense Cloud.  Qlik Sense Cloud has been in production for some time and we are constantly improving reliability and performance, there have been a few issues and I can assure you they are handled in a timely and reasonable manner. Thanks for your understanding.

           

          When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

           

          Regards,

           

          Michael Tarallo (@mtarallo) | Twitter

          Qlik