1 Reply Latest reply: Mar 8, 2017 5:44 AM by Anders Florentin Hansen RSS

    NPrinting On-Demand: No connection with NPrinting server

    Nilesh Tailor

      Hi,

       

      I am getting the 'No Connection with NPrinting server' error when trying to access NPrinting On-Demand via the QlikView Access Point.  The below section in the troubleshooting help states that we need to log into the Nprinting web console and accept a certificate.  However, when I login to the web console, I do not see an option to accept a certificate.  Would anyone know where I can get this certificate from?

       

      Thanks

       

      Error message: "No connection with NPrinting server. Please check your network settings or contact the administrator." when I click On-Demand in the QlikView Access Point

      I installed the On-Demand and configured On-Demand settings on the Qlik NPrinting Server. When I click On-Demand in the QlikView Access Point, I get the error message "No connection with NPrinting server. Please check your network settings or contact the administrator."

      Possible cause

      The Qlik NPrinting Web Console is not trusted. After installing On-Demand, you must log into the Qlik NPrinting Web Console using the Qlik NPrinting services Window domain user and accept the certificate in order to make the Qlik NPrinting Web Console trusted.

      Proposed action

      Log into the Qlik NPrinting Web Console using the Qlik NPrinting services Window domain user and accept the certificate.