4 Replies Latest reply: Mar 9, 2017 5:21 AM by nayan lalla RSS

    Below function - Balance brought forward

    nayan lalla



      In the image below shows call activity per day.  Its balance brought forward + New Open Calls - Less Closed/Resolved/Completed Calls to give a balance carried forward.

      I need assistance in getting the correct balance brought forward(B/F)  for the next day.

      So , for eg, at the end of 30 Aug 2016, the balance carried forward (C/F) is 1, and the balance brought forward for the 31 Aug 2016, should be 1, however I'm struggling to get it right.


      Please can you assist.


      Thanking you in advance.


      Balance brought forward.JPG