0 Replies Latest reply: Mar 15, 2017 7:42 AM by Chris Turner RSS

    GeoAnalytics Connector not working?

    Chris Turner

      Hi Everyone

       

      I'm trying to trial the GeoAnalytics Connector package, but get an error when creating a new 'Idevio GeoAnalytics Connector' data connection:

       

      15-03-2017 11-32-32.png

      15-03-2017 11-32-46.png

       

      I've tried restarting the services/servers and reinstalling the connector (no errors occur). The F12 console indicates that the connectdialog.js cannot be found (404), but there is no firewall or port restrictions and the files are in place in the C:\Program Files\Common Files\Qlik\Custom Data\QvIdevioConnector\web folder.

       

      The extension components work fine and I've been able to create some basic mapping using local and lookup data. I'd like to see how the connector enhances this with all the functionality it offers, but can't get past the start line. Support are looking into the issue, but we've run out of ideas - has anyone else come across this issue and/or resolved it?

       

      We are running Qlik Sense v3.1 SR1 on Windows Server 2008 R2 and GeoAnalytics v5.7.5.

       

      Any help, suggestions or shared experiences appreciated.

       

      Chris