2 Replies Latest reply: Mar 15, 2017 2:18 PM by Ajit Limaye RSS

    Add new Qlik Licenses ?

    Aman Jain
    Aman Jain Mar 15, 2017 9:28 AM

      I recently purchased Qlik Licenses from a Qlik Partner. We already have some licenses purchased from Qlik.

      I see that the serial number for both of them are different. How could I add these new licenses without replacing the existing licenses ??

       

      Only fear is if i update the serial number with a new one, the existing licenses will be deleted.

       

      Please guide.

      Thanks

        • Re: Add new Qlik Licenses ?
          Bill Markham
          Bill Markham Mar 15, 2017 12:32 PM (in response to Aman Jain)

          I would ask the Qlik Partner you bought the extra licences from.

          • Re: Add new Qlik Licenses ?
            Ajit Limaye
            Ajit Limaye Mar 15, 2017 2:18 PM (in response to Aman Jain)

            hi Aman,

             

            I would actually suggest to reach out to Qlik directly if your previous license was not purchased from the same Qlik Partner. I believe your fear is quite well founded since the Qlik server would treat these as two separate instances. Do not replace the old with the new.

             

            You want to reach out to Qlik with details of both the licenses and ask them to mix them up - chances are that they will give you a new key / LEF that is a union of both your licenses.

             

            thanks,

            Ajit