2 Replies Latest reply: Mar 21, 2017 6:06 PM by Vladimir Landaverde RSS

    Qlik Sense Scalability Tool - Failed to get app structure: Failed to to connect to app. Error: Failed to connect to application

    Vladimir Landaverde

      We have QS Ver 3.1 single-node and can not get the app structure.

       

      This issue is similar to the following Community article:ScalabilityTool assistence needed


      Here is what we've tried so far:

      1. Tried to locally install Tool on same location as Server; no luck.
      2. Tried to use the JSON file provided in Documentation; no luck.
      3. Tried a Port Scanner and used Ports open on Server; no luck.

       

      This is the error we get: "Failed to get app structure: Failed to to connect to app. Error: Failed to connect to application"

       

      The error log doesn't provide any insight on what is the issue.

       

       

      Qlik Scalability@

       

      Does anyone have any experience in debugging and getting past this issue?