4 Replies Latest reply: Mar 29, 2017 10:19 AM by Vamsi Vandavasi RSS

    Content Library not loading

    Vamsi Vandavasi

      Hi

       

      we are using Qik sense 3.1 SR1 version. we are using this version since 5 months. Since 2 weeks are facing issues when accessing content Library  we are seeing Loading media files for 1 minute or so and then gets second screen error message. we have checked logs, permissions to the content library on folder levels. we also tried with RootAdmin access, ContentAdmin access. We did everything we can but unable to find root cause and resolution.

       

      We also performed cleanup script but nothing resolved this issue. we also raised ticket with Qlik but they could not help us.

       

      Please share any ideas or thoughts

       

      Thanks

       

       

       

      Content Library Loading.PNG

       

      Content Library Error Message.PNG