3 Replies Latest reply: Mar 30, 2017 11:26 AM by Sujeet Shirude RSS

    Nprinting filters-Can I overwrite an User level filter using Excel import?

    Sujeet Shirude

      Hi all,


      I have a list of users that I imported with initial value filter(AgentName= abc).


      Now I want to replace the original User level filter with a numeric filter (Agent Id = 123).

      When I re-import the user list via excel, it adds the Agent Id filter but does not remove the previous AgentName filter(Does not overwrite the previous filter).

      Is there a way to delete the filter that was set during the first import?

      Any insights on this are appreciated. Thank you!


      Sujeet Shirude.