3 Replies Latest reply: Mar 30, 2017 11:26 AM by Sujeet Shirude RSS

    Nprinting filters-Can I overwrite an User level filter using Excel import?

    Sujeet Shirude

      Hi all,

       

      I have a list of users that I imported with initial value filter(AgentName= abc).

       

      Now I want to replace the original User level filter with a numeric filter (Agent Id = 123).


      When I re-import the user list via excel, it adds the Agent Id filter but does not remove the previous AgentName filter(Does not overwrite the previous filter).


      Is there a way to delete the filter that was set during the first import?


      Any insights on this are appreciated. Thank you!



      Regards,

      Sujeet Shirude.