For the systems where it is not working, can you attach the Extractor connector log (named like QvSAPExtr_20160830_122350.txt) and the service log (named like SrvService_20160614_091022.txt or Server_20160516_111212.txt)? The Service log is found on the server where the Extractor service is running.
Path to log files: C:\ProgramData\QlikTech\Custom Data\QvSAPConnector\Log.
Unfortunately the backward compatibility is not working for older connector versions if the Qlik original transport is not used. From release 6.1.2 the backward compatibility is working regardless of the name of the used tranport.
To make it work in your case, you need to import the original Qlik SAP transport E66K900047 directly into all systems.
thanks, that should be the reason. As we installed the 5.8 SR4 connector on SAP side, we switched the objects to a SAP transport using our naming convention.
So as you proposed, now we are using 6.1.2 on windows side (and again do not change anything on sap side).
Now we're getting another error for all systems: "Unable to connect: missing HOST and/or PORT."
If we use the "Test connection" in script everything is fine. But if we execute the script (without any load statement and only with the connection string) the error above occurs.
Here is the Server-Log:
2017-04-06 21:43:08 Server: C:\Program Files\Common Files\QlikTech\Custom Data\QvSAPConnector\SrvService.exe Ver: 6.1.2+Build:01065.origin/release/6.1.2
2017-04-06 21:43:08 Server Port Number: 8680
2017-04-06 21:44:55 FAILED
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR partner '188.8.131.52:3300' not reached
TIME Thu Apr 06 21:44:55 2017
COMPONENT NI (network interface)
DETAIL NiPConnect2: 184.108.40.206:3300
SYSTEM CALL connect
ERRNO TEXT WSAETIMEDOUT: Connection timed out
2017-04-06 21:44:57 Closing the endPointThread id: 1
And the QvSAPExtr-Log
2017-04-06 21:54:46 Connector: C:\Program Files\Common Files\QlikTech\Custom Data\QvSAPConnector\QvSAPEXTRConnector.dll Ver: 6.1.2+Build:01065.origin/release/6.1.2
2017-04-06 21:54:46 Err Unable to connect: missing HOST and/or PORT.
2017-04-06 21:54:48 Socket timeout parameter (s): 900
2017-04-06 21:54:48 Err Connection failed.
Total run time: 00h 01m 48s
Are there problems with the downgrade?
-We stopped the service, uninstalled the service and did the uninstall for 6.3.2.
-We installed 6.1.2, installed and started the service.
-We applied the licence.
Thanks & Best Regards,
Sorry if my answer was a bit unclear. What I meant was that you need to import the SAP transport of release 6.1.2 or later (copied to your own naming convention) to make the backward compatibility work. Or import the original Qlik SAP transport E66K900047.
But as you need to import a transport, I would strongly recommend to import the latest release 6.3.2 or wait for release 6.4 which will be available in near future.