1 Reply Latest reply: Apr 4, 2017 3:27 PM by Stephen Jasionowski RSS

    nPrinting Metadata reload stuck in Queue

    Gregory Crisman

      Currently using nPrinting 17.1.2

       

      Trying to reload my meta data for an application in nPrinting.  When i initially established my connection to the application, it seemed to work fine.  I received a Connection Status = 'Ok', and eventually had a 'Generated' cache status and even had the time stamp for when the reload finished. 

       

      However, after trying to reload the meta data a minute later (nothing changed in the application).  I still receive a Connection Status = 'Ok', yet the Cache Status is stuck on 'Generating' and i never see a time stamp for Last Cache update.

       

      i checked the log files and see the message 'Reload metadata task ##################### sent to queue'

       

      I found a discussion similar to this, and their solution was to stop and start nPrinting services, i had done that originally to just get the system to connect to my Qlik Sense applications.  I don't want to have to keep doing that every time i have to reload my metadata.

       

      Any possible solution?