2 Replies Latest reply: Apr 13, 2017 2:45 PM by John Repucci RSS

    IE Plugin rendering issue

    John Repucci

      When a user goes to our rds server and browses to the QV AccessPoint, she sees that the top few fields are misaligned.

      She sees the rendering issues when browsing to both the v11.20 SR9 and v12.10 SR4 servers.

      QV-incorrect render.png

      When I go to the same rds server and browse to the same AccessPoint / application, the page is rendered correctly.

      QV-correct render.png

      When the user and I browse directly to the AccessPoint from our laptop, the image is rendered correctly.

       

      Any hints as to why the rendering for her on the RDS server is incorrect?

       

      The QvPluginSetup on the rds and my laptop is 11.20.12644.  The users laptop QvPluginSetup is 12.10.20200.0

      The IE browser on the rds server and my laptop are both IE 11 (11.0.9600)

       

      John