3 Replies Latest reply: Apr 11, 2017 9:17 PM by Leonard Rocha RSS

    nPrinting reports not being delete on Sense hub

    Leonard Rocha

      Hi All.

       

      I have generate some reports and distributed them to NewStand and Sense hub, which works as expected. The problem is the reports was set to be deleted after 1 day. It has been 1 week and the report was still there in both Sense and Hub. I deleted the task from nPrinting and the report disappeared from NewStand but it is still available in Sense.

       

      1. I am assuming this is an issue with the current version of nPrinting/Sense. Is there any know fix for this?

      2. Is there any workaround that allow me exclude this report from my Sense Hub?

       

      nPrinting 17.2

      Sense 3.1

       

      Regards,

      Leonard