Thankyou for your responses. However our issue is the Admin has left the business and the accounts he said were created do not seem to work. The accounts were not created using our email addresses so cannot reset passwords, we were meant to be using Windows Authentication.
Can anyone help with an alternate method than has been previously suggested as we log into the front end.
- Do you know your NPrinting DB repository password?
- How many reports do you have in your current NPrinting setup
I know it sounds crazy - but without repository password you will not be able to upgrade or move forward as at some point you will be forced to change your NPrinting setup and you will loose more.
If you know repository passowrd then we can try some other things which i am testing now.
Otherwise you have 2 options:
- get in touch with person who left business and get it fixed
- star over from scratch