Is NPrinting user set as a "Root Admin" in QMC?
In the QMC you must give the RootAdmin authorization to the Windows user that runs the Qlik NPrinting Engine and Qlik NPrinting Scheduler Windows services. That Windows user must also be a domain user
I understand that using NPrinting user you are able to open QlikSense hub and browse application - right? RDP to NPrinting engine box and test it using NPrinitng user.
If you want to create connections to Qlik Sense apps, the user that runs the Qlik NPrinting Engine service must be a Windows domain user. To create a domain user, refer to the Microsoft documentation (in English) Create a New User Account.
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Yes, this user was set as RootAdmin, so it was not the reason.
I've found what was missing: the App was published in the stream which this Admin account has no access to.
I need to check system's security rules (because I believe all streams should be accessible for all RootAdmins)....
Another strange thing is that I've also tried to connect to the app published in "Everyone" stream, and it was not successful....
Will keep investigating, but thanks for your note, it helped me to find the problem.
No worries mate,
What you saying about RootAdmin user not beeing able to access some streams is weird. It should have an access to everything (except other users Work folders).
Also remember to completly delete unsuccesful NPrinting connections to your QlikSense document and start over with new ones when testing further (just in case there is a stale generate metadata task sitting in background).