5 Replies Latest reply: Jun 1, 2017 6:57 PM by Lech Miszkiewicz RSS

    Unable to configure NPrinting connection to published QlikSense app

    Vladimir Komarov

      I know that this topic was discussed here multiple times, and there are different reasons every time this issue is occuring, but I hope you will be able to guide me through with my setup.


      Quick recap:

      1. All NPrinting applications and services were installed and seems to be running successfully.

      2. I have QS and NPrinting running on the same server (I know that it's not "recommended" configuration, but I am just validating a tool right now).

      3. The setup was done using local user, who was included into all Admin groups (all groups I was able to find in the Installation documentation) and has a token assigned to it.

      4. All services are up and running:

      Screen Shot 2017-05-31 at 10.46.45 AM.png

      5. I am trying to create a connection to a published app, but I am receiving an error after system spends some time "Generating" the connection:

      Screen Shot 2017-05-31 at 11.25.17 AM.png

      6. The app I am using does not have a Section Access activated.

      7. Security settings are updated and Certificates are installed (https://help.qlik.com/en-US/nprinting/17.3/Content/DeployingQVNprinting/Installing-sense-certificates.htm?_ga=2.44411300…) and I've used QMCCertificatesInstaller.....

      8. Not much info from the logs:

      From: nprinting_webengine.log

      Reload metadata task 5aa80aec-b378-4fdf-ae0c-53857428a3ff sent to queue

      From: nprinting_scheduler.log

      Connection navigator=qliksense;proxyurl=https://qlik_AA/;appid=49ea27f0-807b-4c67-8db5-0797b40d490d;identity=qlik_AA\QlikAdmin has reached ERROR status



      I would appreciate any suggestions and/or recommendations about handling this issue....


      Best regards,