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Questions to start with:
- NPrinting Designer - where is it installed? on your laptop or on the server?
- Office version?
- Is it plain / vanilla Office? without any add-ons, plugins, simple - straight from the box Office?
- Does it happen to any new report you create?
- Can you share your template excel file?
- Can you also share how you have created your template - especialy bit where you create your table (some screenshots would be handy with NPrinting entities and nodes and excel settings used)
hopefuly we can figure it out with information once provided