7 Replies Latest reply: Feb 7, 2018 4:08 AM by Ruggero Piccoli RSS

    NPrinting 17.3 fails to Reload QlikSense Metadata

    Shane Streeting



      We are running Nprinting 17.3 and Qlik Sense 3.0 SR3 and NPrinting is failing to reload Qlik Sense metadata with the following:


      Connection Status: OK

      Cache Status: Error: Request has been purged due to connection errors

      Engine log:

      ‘The remote server returned an error: (403) Forbidden’


      Scheduler Log:

      ‘Connection navigator=qliksense;proxyurl=https://servername/;appid=277d3b19-0aa5-4f0e-946b-xxxxxxxxxxxx;identity=domain\username has reached ERROR status’

      We have installed the certificates onto the nprinting server server as per the installation instructions.

      Both servers are on our LAN, and there is no firewall between them.

      Has anyone any ideas how to resolve this issue?

      Thank you,