2 Replies Latest reply: Jul 4, 2017 4:45 AM by Adrian Chew Lee RSS

    Help - Corrupt Installation File

    Adrian Chew Lee

      Hi,

       

      Last year I downloaded and installed Qlik sense 3.0.2.0 to try it out

       

      This worked fine. Haven't used it for about 3 or 4 months. Decided to start playing with it again as I need to advise my client of an appropriate tool to use.

       

      When starting the version I had, got a message saying it had expired and I needed to download a new version. clicked the download link and the Qlik_Sense_Desktop_setup.exe file was downloaded.

       

      when I tried to install, got the message box :

       

      Installation failed

       

      Corrupt installation file

       

      The Qlik Sense Desktop package could not be extracted. Please verify that the setup file........is OK. Downloading a new copy of the file is the most common solution to the problem.

       

      I tried downloading via the link provided. Same issue. I then went to the download site and tried downloading from there. . . Same issue.

       

      I then tried uninstalling the old version first before running the setup.  same issue.

       

      Please help