15 Replies Latest reply: Jun 13, 2018 5:24 PM by David Forest RSS

    An error occurred - Unsupported file format

    Pat Buchanan

      I'm using Qlik Sense 3.2 SR4 and have had several apps that are published that have stopped working with my daily reload tasks and not open when I try to open them in the published stream.  I just get an message saying 'An error occurred - Unsupported file format'

       

      QSerror.PNG

       

      I keep a copy of the apps in my work folder and I go to that app and it works fine and it lets me reload but when I try to republish this app it gives me the same error 'An error occurred - Unsupported file format'.  The only solution I've found is to delete the Published app and re-copy/publish the app from my work folder but that gives me a new appid and breaks the links/shortcuts that the users have already made which they are giving me push back on...


      I looked in Chrome and see this too:

      QSerrorDetails.PNG


      My app also uses Section Access:

      Section Access;

      Load * Inline [

        ACCESS, USERID , GROUP , REDUCTION_ACCTNUM , OMIT

        ADMIN , INTERNAL\SA_ENGINE , * , * ,

        ADMIN , INTERNAL\SA_HUB , * , * ,

        ADMIN , INTERNAL\SA_PRINTING , * , * ,

        ADMIN , INTERNAL\SA_PROXY , * , * ,

        ADMIN , INTERNAL\SA_QLIKVIEW , * , * ,

        ADMIN , INTERNAL\SA_REPORTING , * , * ,

        ADMIN , INTERNAL\SA_REPOSITORY , * , * ,

        ADMIN , INTERNAL\SA_SCHEDULER , * , * ,

        ADMIN , CORP\User1, * , * ,

        ADMIN ,   CORP\User2, * , * ,

        ADMIN ,   CORP\User3, * , * ,

        ADMIN ,   CORP\User4, * , * ,

        ADMIN ,   CORP\User5, * , * ,

        USER ,   CORP\User6, * , 'TERRITORY 2' ,

        USER ,   CORP\User6, * , 'TERRITORY 2 MANAGER' ,

        USER ,   CORP\User7, * , 'TERRITORY 3' ,

        USER ,   CORP\User7, * , 'TERRITORY 3 MANAGER' ,

        USER ,   CORP\User8, * , 'TERRITORY 1' ,

        USER ,   CORP\User8 , * , 'TERRITORY 1 MANAGER' ,

        USER ,   CORP\User9, * , 'TERRITORY 4' ,

        USER ,   CORP\User9, * , 'ACCOUNT MANAGEMENT' ,

        USER ,   CORP\User9, * , 'TERRITORY 4 MANAGER' ,

        USER ,   CORP\User10, * , 'K12 ACCOUNTS LARGE > 40K' ,

        USER ,   CORP\User10, * , 'K12 ACCOUNTS LARGE > 40K MANAGER' ,

        USER ,   CORP\User11, * , 'EDU TECH' ,

        USER ,   CORP\User11, * , 'EDU TECH MANAGER' ,

        USER ,   CORP\User12, * , 'ONBOARDING' ,

        USER ,   CORP\User12, * , 'ONBOARDING MANAGER' ,

        USER , CORP\User13, * , 'ONBOARDING' ,

        USER , CORP\User13 , * , 'ONBOARDING MANAGER' ,

      ];

       

       

      Section Application;