4 Replies Latest reply: Jul 20, 2017 8:39 AM by Jason Klingler RSS

    Emails distribution stopped suddenly in NPrinting

    Supriya R

      Hi,

       

      We are using NP 17.2.2.0 with qliksense 3.2, where we were able to send emails to recipients. But from yesterday NP stopped sending mails and shows below error in log.

       

       

      Failed to send e-mail for bucket 2028c1a2-b6f7-4437-b788-b01f07543a18.            The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [NMVZGCA0022.dfgh11.dfg.outlook.com]


      In email setting i have below:

      Adress: smtp.office365.com

      Port: 587

      username: XXXXXXX

      defaultsenderEmail: XXXXXX



      Please guide me to solve this issue.