today I'm coming for your help regarding this issue:
Failed to send e-mail for bucket (...). Exceeded storage allocation. The server response was: 5.3.4 Error: message file too big
The installed version of NPrinting is 17.2.2, and we are given this error when trying to send a specific mail report.
We tried to publish the file on NewsStand and it is only 8MB, so It shouldn't be an issue to send it through email. Am I wrong?
From the SMTP side I was told that the limit is far higher than this (and in the mail there is only this report with a few lines of mail).
On the (NPrinting) server side seems all ok.
Follows the complete error logged:
Qlik.NPrinting.Repo 22.214.171.124 Qlik.NPrinting.Repo.Service.ReportPublishingService 20170719T124315.920+02:00 ERROR (NPrinting server name) Nprinting Task Identity 0 0 0 0 0 0 0 0 Failed to send e-mail for bucket (...). Exceeded storage allocation. The server response was: 5.3.4 Error: message file too big ↵↓=============↵↓ _printStack↵↓ Error↵↓ MoveNext↵↓ RunInternal↵↓ Run↵↓ Run↵↓ RunOrScheduleAction↵↓ FinishContinuations↵↓ Finish↵↓ TrySetException↵↓ TrySetException↵↓ HandleCompletion↵↓ OnSendCompleted↵↓ RunInternal↵↓ Run↵↓ System.Threading.IThreadPoolWorkItem.ExecuteWorkItem↵↓ Dispatch↵↓↵↓=============↵↓
Do you have any hints on what could be the issue and how to solve it?