0 Replies Latest reply: Jul 24, 2017 11:47 AM by Michele De Nardi RSS

    QlikSense Story Export Error

    Michele De Nardi

      Hi guys,

      i have a problem during the export of a story as pdf/ppt/.. from my Qlik Sense Enterprise 3.0.2 server.

      If i try to export any kind of object directly from the analysis all goes fine, but if i try to export a story qlik return an error.

       

      In this case the story contains 7 sheets with 5 objects for each sheet.

      This morning i have done 5 story exports (of this story) and all goes fine, since this afternoon qliksense return this error (the story is the same of this morning, no change are made):

      PDF Error.png

       

      I have already tried to:

      -Delete and re-create the story;

      -Restart qlik sense services;

      -Restart qlik sense server;

      -Checked the permissions on %userdata%\documents\qlik\sense\exports folder (the folder do not exist, i have created it and set permissions);

      -Checked %LOCALAPPDATA%\Temp\QSExport\ (the folder do not exist, i have created it and set permissions);

      -Read the logs on C:\ProgramData\Qlik\Sense\Log\SensePrinting\ and subfodler but i haven't found any useful information.

       

      The user i'm using is RootAdmin.

       

      The printing service log are setted as:

      Audit activity log level: Debug

      Service log level: Info

       

      Is there anyone can help me ?