13 Replies Latest reply: Aug 3, 2017 5:39 AM by Rohit Kumar RSS

    Error install patch1 for Qlik sense June 2017 Desktop

    Jose Alberto Sanchez Nieto

      Hi, I have the Qlik Sense June 2017 version installed and I am trying to apply patch 1 but it throws the following error:

      08/01/2017 20:03:20 - Command line:

      08/01/2017 20:03:20 - Initialized install runner

      01/08/2017 20:03:20 - This will update Qlik Sense from Qlik Sense June 2017 version 11.11.1 to Qlik Sense June 2017 Patch 1 version 11.11.2

      08/08/2017 20:03:20 - Update failed: Ensure that Qlik Sense June 2017 is installed before you install Qlik Sense June 2017 Patch 1.

      Obviously I have the June 2017 version installed and working ok but the patch does not install, what can be happening ?.

      Operating system windows 10 professional 64bits and Sense June 2017 Desktop

      Thanks and regards.