20 Replies Latest reply: Aug 11, 2017 12:31 PM by Sujeet Shirude RSS

    Nprinting: User receives email but no report attachment

    Sujeet Shirude

      Hi all,

       

      We have Nprinting June 2017 version. One our users receives the Nprinting email but does not receive the attachment.

       

      In his email it gives the error: "Some errors occurred during report generation Number of reports not generated: 1 Please contact your administrator for further details".

       

      The same attachment/report is delivered successfully to other 17 users. As far as I can tell he is set up in  exactly the same way as all the other users in the group. There are no user level filters. Attached is the error I see in the "Task Executions".

       

      Any insights on the same are appreciated.

       

      djk

       

      Thank you,

      Sujeet Shirude.