2 Replies Latest reply: Nov 17, 2017 4:37 AM by Naman Mittal RSS

    Qlik Sense Desktop installation failed

    C B

      Good,

       

      A couple of months ago I installed Qlik Sense Desktop in my PC, but a few days ago I had to uninstall it due to some issues.

       

      Now I have downloaded the latest version of the web and when I'm trying to install it, I have an error "Installation failed" , "An error has occured" and refers me to a log file.

       

      Reviewing this, I think the problem is in these lines, almost at the end.

       

      [1638: 1544] [2017-08-10T09: 47: 33] Error 0x80070643: Failed to install MSI package.

      [1638: 1544] [2017-08-10T09: 47: 33] E000: Error 0x80070643: Failed to configure per-user MSI package.

      [1638: 1544] [2017-08-10T09: 47: 33] i000: Detected failing msi: SenseDesktop

      [1638: 1544] [2017-08-10T09: 47: 33] i319: Applied execute package: SenseDesktop, result: 0x80070643, restart: None

      [1638: 1544] [2017-08-10T09: 47: 33] Error: 0x80070643: Failed to execute MSI package.

      [1638: 1544] [2017-08-10T09: 47: 33] i000: ProgressTypeInstallation

      [1638: 1544] [2017-08-10T09: 47: 33] i000: Starting rollback execution of SenseDesktop

      [1638: 1544] [2017-08-10T09: 47: 33] i318: Skipped rollback of package: SenseDesktop, action: Uninstall, already: Absent

       

      Can anybody help me?

       

      Thank you,

       

      Regards,

      César