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amien
Specialist
Specialist

Export sheet to PDF with Map doesn't work

anyone have this too? I'm working with 3.2 SR2.

I have a sheet with just a map. Chart itself looks fine in Sense, but when i export the sheet to PDF, the background image is gone and i just see the dots.

Anyone knows how i can solve this?

Thanks in advanced

4 Replies
amien
Specialist
Specialist
Author

nobody has this issue?

Anonymous
Not applicable

Same problem but without dots in the sheet.

amien
Specialist
Specialist
Author

But is this a bug? or works as designed? i can't find anything in the release notes about this (november release)

amien
Specialist
Specialist
Author

i just installed Nov 2017.1 release .. still the same problem.

i now exported the app and imported on my local qlik sense. PDF now has a map in it. So it's not the version.

I know there is a proxy active on the server, and perhaps, during the printing, this causes an issue. Checking the logs doesn't say anything about not being able to reach the map url.

anyone knows how to fix this?