8 Replies Latest reply: Sep 19, 2017 8:43 AM by Simon Minifie RSS

    I am using win7 64BIT and i try to install the desktop version, but get error...

    yuval Simply

      Hi,

       

      I am using a win7 64bit and i try to install the desktop software Qlik Sense Desktop.

       

      But i get an error and the installation does not finish....

       

      In the log i see the following:

      Product: Qlik Sense Desktop -- Installation failed.

      MSI (c) (F0:84) [10:42:13:621]: Windows Installer installed the product. Product Name: Qlik Sense Desktop. Product Version: 11.11.2. Product Language: 1033. Manufacturer: QlikTech International AB. Installation success or error status: 1603.

       

       

      MSI (c) (F0:84) [10:42:13:639]: Grabbed execution mutex.

      MSI (c) (F0:84) [10:42:13:639]: Cleaning up uninstalled install packages, if any exist

      MSI (c) (F0:84) [10:42:13:641]: MainEngineThread is returning 1603

      === Verbose logging stopped: 17/08/2017  10:42:13 ===

       

      How can i solve it?

      If further details are required i will be happy to supply them.

       

      Thanks,