1 Reply Latest reply: Aug 28, 2017 10:37 AM by Ruggero Piccoli RSS

    NPrinting 17.3 - SMTP not sending to external addresses

    Joao Serra

      Hi,

       

      We have a NPrinting service sending our reports everyday and it works just fine, but when I have to send this same reports to any e-mail that is not on our Active Directory, it doesn't send. Did anyone have this problem too? Can someone help me, please?

       

      Thanks in advance,

      João

        • Re: NPrinting 17.3 - SMTP not sending to external addresses
          Ruggero Piccoli

          Hi,

           

          Check the SMTP server configuration and logs. This seems and anti-spam setting of the SMTP server.

           

           

          Best Regards,

          Ruggero

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