2 Replies Latest reply: Sep 5, 2017 11:19 AM by Ruggero Piccoli RSS

    Preview time out in NPrinting

    Fabio Lazzarato

      Hi

       

      I have a problem with NPrinting (version 17.4). In template editor when I try to visualize the preview of a sheet filled with objects added from the connected objects I encounter a time out problem. The visualization of an empty sheet preview doesn't have problem. If I create a task to create the report, this process goes on indefinitely until I abort it.


      Thank you

        • Re: Preview time out in NPrinting
          Peter Cammaert

          In the meantime, is QlikView busy calculating your objects (and consuming memory) or is the process stalling?

           

          You can try to reduce the number of objects and apply a process of elimination to find the one that is causing a headache...

          • Re: Preview time out in NPrinting
            Ruggero Piccoli

            Hi Fabio,

             

            The preview time depends on many factors, for example the structure of the template.

            It would be useful to have a screenshot of the template.

            About the task failure please post your logs or check if there are specific error messagges.

            Are you connecting to a QlikView document or to a Qlik Sense app?

            A preview of an empty template is not useful because it does not need to retrive data from the connection so try to create a very simple report from the connection you are having issue (for example an Excel template with only an image). and check if this preview works.

             

             

            Best Regards,

            Ruggero

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