4 Replies Latest reply: Sep 19, 2017 11:24 PM by Barry Stevens RSS

    c'ant install Qlik Sense after uninstalling

    ido gridish

      Hi,

       

      After uninstalling Qlik Sense June 2017 I am trying to install 3.2.0 and it wants to upgrade (i went and deleted if i saw any qlik folders in program files or programdata).

       

      now i cant install the Qlik Sense at all,

      if i am trying to "Upgrade" to QS 3.2.0, the wizard doesn't let me insert the services user so i cant continue:

      2017-09-11_1836.png2017-09-11_1837.png

      I cant uncheck the orange button and when i insert my user password it fails.

       

      i cant install june 2017 also.

       

      here is the error from the log:

      Unexpected error during configuration: System.Exception: Msi Upgrade type unknown

         at System.Activities.Statements.Throw.Execute(CodeActivityContext context)

         at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)

         at System.Activities.ActivityInstance.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

         at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)

      [0864:0FE4][2017-09-11T15:42:28]i000: In Error workflow: started

      [0864:0FE4][2017-09-11T15:42:28]i000: GetStringPropertyActivity retrieved the value C:\Users\Bi\AppData\Local\Temp\Qlik_Sense_June_2017_20170911154204.log from property WixBundleLog

      [0864:0FE4][2017-09-11T15:42:28]i000: Trying to navigate to InstallFailureView

      [0864:1198][2017-09-11T15:42:28]i000: The ViewModel Qlik.Burn.UI.Common.ViewModels.InstallFailureViewModel was initialized.

       

      Thanks,

       

      Ido.