1 Reply Latest reply: Dec 11, 2017 3:38 PM by Philippe Grenier RSS

    Issue since applying security updates

    Philippe Grenier

      Good morning,

       

      Has anyone experienced issues with their QlikView 12.0 SR5 server since the installation of the following Windows security updates:

      KB4038792

      KB4040972

      KB4040956

      KB4038793

      KB4036586

      KB4034672

       

      We've been experiencing strange behaviors on Virtual Memory usage on our server, which was very stable before those updates as can be observed using the Governance Dashboard:

      QV-issues.jpg

       

      Restarting the services fixes the problem for a while, but it is far from a permanent solution

       

      Any insight would be most helpful.

       

      Cheers,

       

      Philippe

        • Re: Issue since applying security updates
          Philippe Grenier

          Finally, the problem wasn't related to the security updates, that was only a fluke.

           

          The real issue resides when a user toggles a Straight Table to a Pivot Table when there are a lot of dimension columns. The memory balloons up to the maximum available, then the server freezes.

           

          We solved the situation by creating two distinct prepared objects, one pivot table, and one straight table.