5 Replies Latest reply: Sep 29, 2017 10:08 AM by Adam Abwat-Johnson RSS

    SurveyMonkey cannot authenticate

    Adam Abwat-Johnson

      Hi,

       

      I'm trying out the SurveyMonkey beta connector and it fails straight away.

       

      I can log in to SurveyMonkey fine on the server. When I try to authorise using the CanAuthenticate method in QWC it gives me an error saying:

       

      An error occurred while trying to authenticate. (status code = 500,The remote server returned an error: (400) Bad Request., HttpStatusCode: BadRequest, StatusCode: 400, StatusDescription: Bad Request, Message: The remote server returned an error: (400) Bad Request., ResonseBody: {"error_description":"Invalid grant code","error":"invalid_grant"})

       

      Not sure why it's failing here, maybe as it's a beta it's not working right?