0 Replies Latest reply: Oct 16, 2017 3:23 PM by michael mourton RSS

    Has anyone had issues with digital river checkout

    michael mourton

      I have been trying since Thursday last week to add additional seats to one of my current Cloud Business accounts. Everything seems to go OK until I try to check out. As soon as I do I get an error message.Qlik Error.png

       

      I have emailed qlikcloudfeedback@qlik.com and qlik.en.cs@digitalriver.com, my first email being on Friday 13th. To date I have not received a response from either. If you exclude the automatic response from qlikcloudfeedback@qlik.com which offered me a 10% when I checked out my next order. Now that is adding insult to injury.

       

      Does anyone know who I can contact to get this resolved, I am hitting a dead end.