1 Reply Latest reply: Nov 9, 2017 8:12 AM by Anil Babu Samineni RSS

    set analysis not using Variable Panel

    Isabel Encinas

      Hi Everyone,

       

      I really need your expertise.

       

      I'm thinking to create a variable for Talk + Hold.

      vTalkHold = num(((sum([Aggr tTalkComplete]))/1000)+(((sum([Aggr tHeld]))/1000)),vFormatSeconds2)

      then I will do the below expression in sheets.

      sum(if([vTalkHold]>600,1,0))


      But I do not have a variable panel access so I have to directly have this measure in master Item.

      Please advise