3 Replies Latest reply: Nov 7, 2017 2:22 PM by Harm Snaphaan RSS

    SQL credentials not saved in Qlik Cloud Business?

    Harm Snaphaan

      Hi, it seems that since last night credentials used for connecting with a SQL Server in Qlik Cloud Business are not being saved. Every time I try to refresh the data, the following error appears:

       

      Connector connect error: SQL##f - SqlState: 28000, ErrorCode: 4294967295, ErrorMsg: [Simba][DSI] An error occurred while attempting to retrieve the error message for key 'CredentialMissing' and component ID 1: Could not open error message files - Check that "C:\Program Files\Common Files\Qlik\Custom Data\QvOdbcConnectorPackage\SimbaMSSQL\lib\en-US\ODBCMessages.xml" or "C:\Program Files\Common Files\Qlik\Custom Data\QvOdbcConnectorPackage\SimbaMSSQL\lib\ODBCMessages_en-US.xml" exists and are accessible. MessageParameters=["{[UID] [PWD]}"]


      When I open the connection, the credentials are empty. I can add them, test the connection and refresh the data but a minute later the credentials are gone again resulting in the same error message. This also means that de auto-refresh is not working at this point.

       

      This happens for all of our customers as well, so it does not seem to apply to a single environment. Hope this can be fixed soon!