1 Reply Latest reply: Dec 14, 2017 5:29 AM by Amit S RSS

    how to solve this connection issue ?

    vatsal shah

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        • Re: how to solve this connection issue ?
          Amit S

          Hi vatsal7878,

           

          For the new Virtual Proxy you created make sure you have:

          1. Added a Server Node under Load Balancing (I only had Central Node to select here)

          2. Added the machine hosting the SDK to the white list. I added the IP of the machine. (Under Advanced)

          3. Ensure the 'Linked to proxy service' is set to Yes. To do this edit the Virtual proxy --> Associated Items --> Proxies -- Add link (This will link the Central node)

           

          Doing these steps resolved the issue for me.

           

          Hope this helps.

          Amit.