5 Replies Latest reply: Dec 6, 2017 8:18 AM by Shane Spencer RSS

    Failed to Open Document (from "Action" in desktop)

    Shane Spencer

      We have an Desktop Application made up of several QlikView Documents. We navigate from one to another using the Action on a button. i.e.

       

      Open.png

       

      This works fine for all users except a new user we've got, who get's a Failed to open document error

       

      failed.png

       

      She's got Windows 10 machine and QV 12.20.20100.0 installed. The Launch option does work but it opens the document without the Macros etc disabled so is not a suitable solution. Any advice?

       

      • We checked all user preference settings which might restrict access or functionality

      • We ensured that the license is up-to-date

      • We tried to replicate the error on another Windows 10 machine and didn't encounter this.