QVS showing offduty in QMC. - Qlik Community - 1421451

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Hi Experts,

We have 2 servers for Qlikview. In server A(publisher) QMS,DSC and QDS is installed and in server B(server) QVS and QSS is installed. Every Sunday both the servers A and B restarts at 11.50 PM. And Monday morning users get the No server message in Accesspoint. We have already checked that the license key used in Qlikview server (i.e B) is not used anywhere else. After checking the Event logs, we found the following error:

2017-12-17 23:50:20 2017-12-17 23:50:20 4 700 Information NUMA: QVS configured to get adapt to NUMA environment

2017-12-17 23:50:20 2017-12-17 23:50:21 4 700 Information NUMA: NON-NUMA DETECTED

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 4 700 Information WorkingSet: Configured Working Set Size is 460.690-486.283 GB (setting 90%-95%)

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 4 700 Information Debug: Calling StartServiceCtrlDispatcher()

2017-12-17 23:50:20 2017-12-17 23:50:33 4 700 Information Debug: Entering CNTService::ServiceMain()

2017-12-17 23:50:20 2017-12-17 23:50:33 4 700 Information Debug: CNTService::SetStatus(3324608, 2)

2017-12-17 23:50:20 2017-12-17 23:50:33 4 700 Information Debug: CNTService::SetStatus(3324608, 4)

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 2 500 Warning Init: The initialization process failed. No valid document directory set, going off duty

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 4 700 Information PGO: Creating file IniData.pgo

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 4 700 Information SE_LOG: Starting - Purge: Starting

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:33 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:34 4 700 Information Document PreLoad: Start

2017-12-17 23:50:20 2017-12-17 23:50:35 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:39 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:39 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:39 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:39 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:44 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:44 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:44 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:44 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:50 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:50 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:54 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:54 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:55 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:50:55 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:51:01 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:51:01 1 300 Error Error: Failure when creating document directory ("The network path was not found.")

2017-12-17 23:50:20 2017-12-17 23:51:34 4 700 Information CAL usage: Purging obsolete CalData for Server SRSDC105647W402.

2017-12-17 23:50:20 2017-12-17 23:53:14 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:53:19 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:53:24 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:53:29 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:53:34 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:53:39 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:53:44 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:53:49 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:53:54 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:53:59 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:54:04 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:54:09 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:54:14 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:54:19 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:54:24 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:54:29 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:54:34 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:54:39 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:54:44 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:54:49 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:54:54 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:54:59 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

2017-12-17 23:50:20 2017-12-17 23:55:04 1 300 Error SE_LOG: CQvXmlInterfaceRequestHandler - Catch: errId(36). Ino(-1). Fno(90)

Could you please suggest what went wrong here.

Regards,

Venkat

1 Reply

Hi Venkat,

did you find any solution for the above issue. I am facing same issue.

If you can provide solution that would be helpful.

Thanks