3 Replies Latest reply: Jan 2, 2018 1:05 PM by Tyler Waterfall Branched from an earlier discussion. RSS

    Reloads Monitor not showing all history

    Poonam Kulwal

      Hi Tyler,

      I was going through Reload monitor App, Wondering does this app hold data for a week (Mo through Su) only?

      I am not able to see any reload information which happened during last week.

      Similar is the case with Operation monitor App (Tu through Mo)?

       

      Thanks & Regards,

      Poonam

        • Re: Reloads Monitor not showing all history
          Tyler Waterfall

          Make sure you configured the data connections correctly and for multi-node, per the documentation: https://help.qlik.com/en-US/sense/November2017/Subsystems/Monitoring/Content/Introduction/Configure-monitoring-apps.htm

            • Re: Reloads Monitor not showing all history
              Poonam Kulwal

              Hi Tyler,

               

              I have Single Node Environment and repository Database is also on same server.

              Need few clarifications:

              1. I have updated data connection ArchivedLogFolder  to "\VM114\QsDocs\ArchivedLogs".

              2. Since my repository database resides on same server, do I need to modify localhost in connection string URL with FQDN?

              3. Wondering, How long data Qliksense is keeping in Repository database? (3 months, 6months or 12 months)?

              4. I am able to see only one week data in Reload Monitor App. If I select any date from previous week, I get blank table charts for all sheets.

                • Re: Reloads Monitor not showing all history
                  Tyler Waterfall

                  1. Good - now make sure that the log files are getting written to that archivedlogs folder. Specifically, look to see that the Scheduler > Trace > TaskExecution log files are getting written there.

                  You can also remove all the "governance" QVDs created in programdata\qlik\sense\log. And then try the reloads again.

                  2.Are you getting an error when reloading -- namely an error saying you can't connect to the REST data connection or QVXConnect error of some sort?

                  You can open the Ops Mon app and check the Apps page to see if there is data there. Or, you can check the License Monitor app dashboard/overview page and see if you have a count of total tokens KPI working.

                  3. the Qlik Sense Repository database --- this is a live database, so there is not so much a notion of "history". You need the QSR database running in order to use Qlik Sense, so it is not removing "history". Is there a specific piece of information you are concerned about?

                  4. I think if you make sure your data connections are correct per the documentation, and you remove the existing "governance" QVDs and then reload the apps, you should see your history. If not, I would guess that the log files are either missing (deleted) or are stored in a different location.