2 Replies Latest reply: Jan 9, 2018 9:10 AM by Justin Dallas RSS

    Service 'Qlik NPrinting Scheduler' could not be installed

    Justin Dallas

      Hello Folks,

       

      I'm attempting to update my NPrinting installation from 17.3 to NPrinting Nov 2017.  When I get to the NPrinting Server setup, I get the following error which reads:

       

      Serivce 'Qlik NPrinting Scheduler' could not be installed. Verify that you have sufficient privileges to install system services.

       

      NPrintingCapture.PNG

       

       

      Keep in mind, that I'm using the same credentials as the current NPrinting server is running, and I'm running the installer as an admin.  Any help is greatly appreciated.

       

      EDIT

      Here are some of the logs that I've got.

       

      [5D08:108C][2018-01-08T15:45:03]i319: Applied execute package: QlikNPrintingMessagingService, result: 0x0, restart: None
      [10EC:0650][2018-01-08T15:45:03]i325: Registering dependency: {18bc6ff3-7fad-4e11-92d9-69c6f97ac7f9} on package provider: {D8BE7765-41AF-437F-AF13-2DD2F7E38D61}, package: QlikNPrintingMessagingService
      [10EC:0650][2018-01-08T15:45:03]i323: Registering package dependency provider: {F77EA7A1-6174-40D4-B5F1-4B2AFB137CE3}, version: 17.6.0.0, package: QlikNPrintingServer
      [10EC:0650][2018-01-08T15:45:03]i301: Applying execute package: QlikNPrintingServer, action: Install, path: C:\ProgramData\Package Cache\{F77EA7A1-6174-40D4-B5F1-4B2AFB137CE3}v17.6.0.0\QlikNPrintingServer_x64.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
      [10EC:0650][2018-01-08T15:48:42]e000: Error 0x80070643: Failed to install MSI package.
      [10EC:0650][2018-01-08T15:48:42]e000: Error 0x80070643: Failed to execute MSI package.
      [5D08:108C][2018-01-08T15:48:42]e000: Error 0x80070643: Failed to configure per-machine MSI package.
      [5D08:108C][2018-01-08T15:48:42]w348: Application requested retry of package: QlikNPrintingServer, encountered error: 0x80070643. Retrying...
      [10EC:0650][2018-01-08T15:48:45]i301: Applying execute package: QlikNPrintingServer, action: Install, path: C:\ProgramData\Package Cache\{F77EA7A1-6174-40D4-B5F1-4B2AFB137CE3}v17.6.0.0\QlikNPrintingServer_x64.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
      [10EC:0650][2018-01-08T15:59:15]e000: Error 0x80070643: Failed to install MSI package.
      [10EC:0650][2018-01-08T15:59:15]e000: Error 0x80070643: Failed to execute MSI package.
      [5D08:108C][2018-01-08T15:59:15]e000: Error 0x80070643: Failed to configure per-machine MSI package.
      [5D08:108C][2018-01-08T15:59:15]w348: Application requested retry of package: QlikNPrintingServer, encountered error: 0x80070643. Retrying...
      [10EC:0650][2018-01-08T15:59:18]i301: Applying execute package: QlikNPrintingServer, action: Install, path: C:\ProgramData\Package Cache\{F77EA7A1-6174-40D4-B5F1-4B2AFB137CE3}v17.6.0.0\QlikNPrintingServer_x64.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
      [10EC:0650][2018-01-08T16:00:22]e000: Error 0x80070642: Failed to install MSI package.
      [10EC:0650][2018-01-08T16:00:22]e000: Error 0x80070642: Failed to execute MSI package.
      [5D08:108C][2018-01-08T16:00:22]e000: Error 0x80070642: Failed to configure per-machine MSI package.
      [5D08:108C][2018-01-08T16:00:22]i319: Applied execute package: QlikNPrintingServer, result: 0x80070642, restart: None
      [5D08:108C][2018-01-08T16:00:22]e000: Error 0x80070642: Failed to execute MSI package.
      [10EC:0650][2018-01-08T16:00:22]i318: Skipped rollback of package: QlikNPrintingServer, action: Uninstall, already: Absent
      

       

      Message was edited by: Justin Dallas, added some information from the logs