5 Replies Latest reply: Jan 22, 2018 10:53 AM by Gabriele Giuzio RSS

    Nprinting designer authentication failure

    Gabriele Giuzio

      Hi everyone,

       

      When I launch the Designer application It asks me for credentials, but the ones provided me during the user creation process (email and password) don't work correctly. Any suggestion?

       

      Please find the attached screenshot:


      Cattura3.PNG

       

      Cattura4.PNG

       

      Thanks!

        • Re: Nprinting designer authentication failure
          Ruggero Piccoli

          Hi,

           

          It happens only at the first connection. Insert you Qlik NPrinting user email and password and click on Ok.

           

          Best Regards,

          Ruggero

          ---------------------------------------------

          When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.