1 Reply Latest reply: Jan 26, 2018 4:51 AM by Michalina Kuczynska RSS

    Apps Crashing Constantly in Chrome (& other browsers)

    Casey Johnson

      Is anyone noticing their apps crashing in the browsers more (last 6 months or so)??

       

      I'm still deploying apps using Qlik Sense Server 3.0 and typically using Chrome to use them. I'll have a browser session open with several tabs (some Qlik, some other things) and the Qlik tabs will all quit and give me the "Ah Snap" page crash. The other tabs (non Qlik) stay working fine! Other browsers like Firefox are behaving similarly.

       

      Is anyone else experiencing this or have any recommendations for me. It's getting pretty annoying!

        • Re: Apps Crashing Constantly in Chrome (& other browsers)
          Michalina Kuczynska

          Hi Casey,

           

          There could be many reasons for that - did you take a note of time and impacted app ids and checked server logs? If you have any intra-day reloads this could be impacting server performance. To determine what exactly is wrong I would start from checking the events logs and confirming the size of your server (simply to reassure it's big enough to handle all of your apps, concurrent users, data reloads etc). If this issue occurred for the first time 6 months ago it would be good to review any changes that were made to your environment around that time (new apps published? in memory caching issue? new users? new jobs running on your host?).

           

          Good luck!

          Micha