2 Replies Latest reply: Jan 25, 2018 10:10 AM by Jessica Malenfant RSS

    Is it possible to open backed up apps from server into desktop version?

    Jessica Malenfant

      Hi community,

      The computer we used to store our Qlik Sense Server has crashed and we're not able to set-up another instance at this point. I'm trying to install Qlik_sense_setup.exe from the download site and am getting the "Service user validation failed" error even after following the steps in this post https://community.qlik.com/search.jspa?q=service+user+validation+failed

       

      So my question now is, is it possible to somehow open apps from a back-up in my local qliksense desktop instead of setting up a new server? The files have "file" as the file type and I can't figure out how to open them. We are hoping we didn't lose our existing apps!

       

      thanks in advance!

      example app backup file.PNG