2 Replies Latest reply: Jan 29, 2018 5:34 AM by Arockiya Selvan A RSS

    Unable to send email in Nprinting 17.6 (November 2017)

    Arockiya Selvan A

      Hi Guys,

       

      I am unable to send email from Qlik NPrinting 17.6 (November 2017) version. I configured all the email settings properly, It is based on GMail. So the Gmail account also have allow less secure apps option enabled. But it when it try to send test mail, Its failing with error message. Below is the log from Scheduler.

       

      Failed to send e-mail message to [abc (at) xyz.com].

      ERROR: The remote certificate is invalid according to the validation procedure.. Stack trace:    at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)↓↓   at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)↓↓   at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)↓↓   at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)↓↓   at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)↓↓   at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)↓↓   at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)↓↓   at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)↓↓   at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)↓↓   at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)↓↓   at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)↓↓   at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)↓↓   at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)↓↓   at MailKit.Net.Smtp.SmtpClient.Connect(String host, Int32 port, SecureSocketOptions options, CancellationToken cancellationToken)↓↓   at Qlik.NPrinting.Repo.Service.MailService.<SendEmailAsync>d__4.MoveNext() in c:\Jws\workspace\NP-REL-17.6.0.0-BR-01-build\server\NPrinting\src\Repo\Service\MailService.cs:line 60.

       

      Can you please help me to resolve this issue.