12 Replies Latest reply: Mar 22, 2018 5:27 AM by Adam Chen

Installation Fail

Adam Chen Feb 19, 2018 6:57 AM

Hi,

I am having problem to get QlikSense Desktop Feb. version installed. I attached my fail log, if anyone can take a look and giving me some hints, that will be thankful.

PS. I ran the installer with Admin rights already.

Qlik_Sense_Desktop_February_2018_20180219194228.zip 4.9 K

Re: Installation Fail

Gerardo García Feb 19, 2018 10:52 AM (in response to Adam Chen)

Hi Adam,

I've checked that the installer of Qlik Desktop is just for X64, did you make sure that your S.O. is currently running at 64 bits? by the way, could be the antivirus that is making problems.... disable it for a while, just when you are running the installation.
I hope that this will be helpful for you

Regards!
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- Re: Installation Fail
  
  Adam Chen Feb 19, 2018 11:16 AM (in response to Gerardo García)
  
  García,
  I am running Windows 7 Pro x64 edition no doubt. I also tried disabling the F-Secure antivirus software, the result is the same.
  
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Re: Installation Fail

Miguel Angel Baeyens de Arce Feb 19, 2018 11:17 AM (in response to Adam Chen)

Take a look at the workaround mentioned here: Qlik Sense Desktop Installation Failed

Also, the log shows it is installing .NET 4.5.2. Make sure it is in your computer already
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- Re: Installation Fail
  
  Adam Chen Feb 19, 2018 11:37 AM (in response to Miguel Angel Baeyens de Arce )
  
  Originally I thought it caused by the .net framework 4.7.1. so I uninstalled it and installed the 4.5.2 but sill fail.
  
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  - Re: Installation Fail
    
    Gerardo García Feb 19, 2018 11:43 AM (in response to Adam Chen)
    
    Check if there is any windows update, and reboot your computer
    Solved: Error message 0x80070643 in installing MYOB 2015.4 - MYOB Community
    
    Regards!
    
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    - Re: Installation Fail
      
      Adam Chen Feb 19, 2018 10:33 PM (in response to Gerardo García)
      
      García,
      I checked my Windows Update and no updates were left behind.
      
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      - Re: Installation Fail
        
        Gerardo García Feb 20, 2018 11:06 AM (in response to Adam Chen)
        
        This is really weird, I guess that the installer is not complete or corrupt ...... could you re download the installer and see what happens.
        
        Regards!
        
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        Re: Installation Fail
        
        Adam Chen Mar 22, 2018 5:27 AM (in response to Gerardo García)
        
        I tried many different version, they all failed. I run out of ideas....
        
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Re: Installation Fail

Ivan Bozov Feb 20, 2018 5:41 AM (in response to Adam Chen)

Hello! Are you on your personal or company PC? You may try Custom Installation and change the Storage Location to C:\Qlik\ or something different than the default location.
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- Re: Installation Fail
  
  Adam Chen Feb 20, 2018 5:44 AM (in response to Ivan Bozov)
  
  Ivan,
  I use home computer to install, I already tried to install in none default location. Still not work.
  
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  - Re: Installation Fail
    
    Ivan Bozov Feb 20, 2018 5:58 AM (in response to Adam Chen)
    
    All clear. Have you tried installing in Windows safe mode?
    
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Re: Installation Fail

Kaushik Solanki Feb 20, 2018 5:49 AM (in response to Adam Chen)

Hi,

There could be two problems which I can think of.

1. .Net framework not updated or corrupted.
2. Any anti virus blocking the install.

Check if any of this helps.

Regards,
Kaushik Solanki
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