4 Replies Latest reply: Mar 1, 2018 9:18 AM by Justin Dallas RSS

    Cannot get AppInfo for AppID; No valid Engine found for App

    Justin Dallas

      Hello Folks,

       

      I've currently got an NPrinting Nov 2017 pointing to a QS 3.2 system.  I'm also looking to have this NPrinting setup serve from the QS Nov 2017 system we have.  However, whenever I try to create a test connection, I get the following two errors.

       

      NPrinting22.PNG

       

      All the other requirements have green checks.

       

      When I look at the logs, I see the following:

       

      NPrinting23.PNG

       

      Obviously, the app exists, but I'm not sure how to go any further.  I've read the troubleshooting list, and everything checks out.

       

      Any help is greatly appreciated,

       

      Sincerely,

         Justin Dallas