9 Replies Latest reply: Mar 8, 2018 12:15 PM by youssef belloum RSS

    Tokens (user access / login access)

    Juan Moreno

      Hello all,

       

      I have 5 license tokens for my Qlik Server and I thought of having 2 of them assigned to User access and 3 for anonymous login access. For what I had read in the documentation, having 3 tokens for anonymous users meant 30 users at the same time without editing capabilities, what for my purposes looked great.

       

      However, I'm getting complaints from the users due to a "No access pass" error message that comes up sometimes without an apparent reason/pattern ("You cannot access Qlik Sense because you have no access pass").

       

      So far I've shared the link to my app with just 7 or 8 people. How can we be running out of our 30 user passes?

       

      Any idea on how to avoid this issue?

       

      Thanks much,

       

      Juan