1 Reply Latest reply: Mar 14, 2018 12:52 PM by Chanty 4u RSS

    NPrinting OnDemand Error: Failed to get data from external source

    Stewart Whelan

      We recently upgraded to NPrinting Nov 17 and utilize the OnDemand extension for report xls and pdf generation. However I now receive an error when i try to choose an app when setting up the NPrinting Connection.

       

      Server Connection entered (and double checked)

      Select app > no values to select from > error message 'Failed to get data from external source'

       

      Any ideas? The preview function in NPrinting Template Editor works as expected.

       

      thanks

      Stewart