0 Replies Latest reply: Apr 3, 2018 6:18 PM by Fei Xu RSS

    Sense version name vs version number!

    Fei Xu

      Hi all,

      I found this is confusing.

      If we go to the help page, or download the Sense installation files, or read the release notes, the versions are showing their names like this:

       

      However when I create support ticket, I am asked to select version numbers like this:

       

       

      Is there anywhere I can find  a chart of table that shows what version name is what version number?

       

      I am having the issue that the qmc and hub cannot be opened, I don't know the version installed.

      If I go to the exe file properties like below, I can see the version is 12.108.2, which does not exist in the version number list above.

       

       

      Any help please?

       

      Thanks

       

      Fei