1 Reply Latest reply: Jul 23, 2018 10:50 AM by Christophe Brault RSS

    the Customer Satisfaction score

    marwa ben mansour

      Hello ,

      Currently I am trying calculate what is known as the Customer Satisfaction score through Qliksens during the year based off a pourcentage of 60-70% being 'satisfied', and 80%-90% being 'very satisfied'  and i named the field par satisfied , very satisfied

      iam currently doing : count (distinct (if (etat_evaluation= 'Trés satisfait' ,MatPart)))

      how can calculate this expression ?