No user able to login

[nikhilgarg]

Hello All,

In Qlikview i ahve changed the service account from abc\userid1 to abc\userid2.

After changing service account and running all qlikview services on this service account, my reloads are working fine. I am facing issue with accesspoint, when i am entering any user's credentials on accesspoint it is giving me "Login Failed" error. It is only working for my changed id i.e. abc\userid2 , Is there any change in CALdata.pgo file whe i changed my servcies from abc\user1 to abc\user2 ?

No user is able to login.

Thanks,

Nikhil Garg

[olivierrobin]

hello

did you check :

you new user have the same rights that the old one

various qlikview logs in qlik directory

Windows event viewer

?

[nikhilgarg]

Yup, it has same rights as the previous one. Also, some of the users can login and some of the users cannot login.I guess there is some password issue. What you suggest?

[olivierrobin]

has this user access to you access directory ?

[nikhilgarg]

Yes i guess, because i can allocate CALS to the new users

[olivierrobin]

did you check DSC log ?

[nikhilgarg]

Nope, can you tell me where to check these logs ? i mean path

[nikhilgarg]

I couldnot find any error or warning in DSC log

[olivierrobin]

did you try opening a Windows session with 1 of the users who can't login ?

[nikhilgarg]

Nope, can you brief me more what to do ?